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Collection Management

A digital solution for optimising recovery with extensive configuration and integration possibilities to lower risk

Collecting cash from customers is critical to the success and well-being of every business. It is vital that organisations optimise working capital and cashflow to operate effectively and focus on growth.

Our collection management system helps your business manage debt more efficiently through structured strategy management. It lets you control and monitor strategy implementation and automate routine processes and rules.

Improve Cashflow and Build Better Customer Relationships

Automating debt collection through strategic planning can benefit your business, deliver results faster, and reduce operation costs.

Automate and control all stages of collection management, from portfolio analysis, segmentation, and strategy development to executing planned actions and tracking results.

Automate and control all stages of collection management, from portfolio analysis, segmentation, and strategy development to executing planned actions and tracking results.

Reduce collection costs by eliminating repetitive processes through automation, reducing the dependency on human resources.

Reduce collection costs by eliminating repetitive processes through automation, reducing the dependency on human resources.

Build a unified data exchange system with all partners, guaranteeing a high level of information security and transparency.

Build a unified data exchange system with all partners, guaranteeing a high level of information security and transparency.

Product Highlights

Organisation of the collection process, based on a complete customer profile, and considering all customer accounts.

Organisation of the collection process, based on a complete customer profile, and considering all customer accounts.

Configuration and use of adaptable collection strategies and segmentation techniques.

Configuration and use of adaptable collection strategies and segmentation techniques.

Distribution of cases with the option to assign accounts to operators according to a combination of factors (operator skill level, current load distribution, customer profile, location data, historical data).

Distribution of cases with the option to assign accounts to operators according to a combination of factors (operator skill level, current load distribution, customer profile, location data, historical data).

Dynamic construction of scripts.

Dynamic construction of scripts.

Complex tracking and monitoring of actions, with full control of operators’ and customers’ KPIs.

Complex tracking and monitoring of actions, with full control of operators’ and customers’ KPIs.

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